Who we are
Baygush is operated by Baygush MMC (VÖEN 1606082841), Baku, Republic of Azerbaijan. We are the data controller for the personal data described here. Reach us at hello@baygush.com.
Each Baygush product has a product-specific summary that details how this policy applies to it. See the Webinar Privacy Policy and the General English Privacy Policy.
What we collect and why
Only what we need to run the service:
- Your account, email address and an encrypted password, so you can sign in. Only IELTS subscribers create an account; webinar and General English purchases do not.
- Your learning content, essays, speaking recordings, drill responses, bookmarks, exam dates, and the band estimates and feedback we generate from them (IELTS).
- Your webinar registrations, name and email you provided at checkout, the seat you paid for, and whether the payment succeeded.
- Your General English record, name and email supplied by the teacher when enrolling you, the username we issue for order tracking, and payment history.
- Your purchases, plan or item, amount, date, and Payriff order identifier. Card details are entered on Payriff's hosted page and never touch our servers.
- Support conversations, whatever you write to us.
- Technical logs, IP address, browser, and timestamps, kept short-term to prevent abuse.
We use this only to deliver the service you paid for, process payments, reply to your messages, and keep the platform safe. We do not use it for advertising, and we do not sell it. Baygush is intended for users aged 13 and over.
Who else receives it
We share limited data with third-party providers so they can perform specific jobs on our behalf:
- Payment processing (Payriff)
- AI grading and speech transcription (IELTS only)
- Email delivery
- Hosting, database, and file storage
- DNS and content delivery
- Live-webinar session hosting (Google Meet)
- The independent teacher for General English lessons, who receives the student's name and email so they can teach the lessons paid for
Each provider is bound by contract, or by our arrangement with the teacher, to use your data only for the purpose listed. The named list of current providers is available on request at hello@baygush.com. We will not train AI models on your content.
How long we keep it
Account and learning data for as long as your account is open. Webinar registration records for 12 months after the event. General English enrolment records for as long as the student is active with the teacher. If you delete your account or ask us to remove your record, we delete it within 30 days, except payment records, which we must keep for 7 years under Azerbaijani tax law. Technical logs are kept 90 days. If we ever detect a breach that affects your data, we will notify you.
Your rights
You can ask us at any time to:
- Give you a copy of the data we hold about you
- Correct it if it is wrong
- Delete your account and the data attached to it
- Export your learning content in a readable format
Email hello@baygush.com. We respond within 30 days. You may also complain to a data protection authority in your country of residence.
Cookies and browser storage
Baygush uses browser storage only for things the service needs to work: your sign-in token, your language preference, and drafts of essays you are writing. No advertising cookies, no third-party trackers.
Contact and governing law
Email: hello@baygush.com. Postal: Bakı ş., Nizami küç. 67, Baku, Republic of Azerbaijan.
This policy is governed by the laws of the Republic of Azerbaijan. Nothing here limits data-protection rights you may hold under the laws of your country of residence.